Elements and Performance Criteria
- Determine servicing requirements and liaise with customer
- Identify watch functions and features
- Prepare written quotation and inform customer of watch condition and performance concerns
- Outline recommended service procedures to be undertaken to remedy identified faults
- Verify and agree servicing requirements with customer
- Prepare watch for handover
- Record and document repair process
- Disassemble watch case and movement components for servicing
- Service watch case and movement components
- Inspect condition of watch case and movement components
- Confirm servicing requirements
- Replace faulty or worn component parts
- Clean components and parts
- Inspect watch case and movement components for cleanliness and rectify imperfections/faults
- Use correct tools and equipment for handling and servicing
- Reassemble and test watch case and movement components
- Reassemble watch case and movement components according to manufacturer specifications
- Confirm correct assembly of gear train and other components
- Use correct types and amounts of lubricant according to manufacturer specifications
- Use tools and equipment appropriately taking precautions for correct reassembly
- Verify/confirm watch functioning according to manufacturer specifications
- Verify watch performance including rate testing and adjust, as required, according to manufacturer specifications